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MOBILE BANKING

The Gujarat State Co-operative Bank Ltd. presents to you a new channel for accessing your bank accounts on the move. Now, access all your accounts maintained at GSC Bank at your fingertips..!

Use the following ways to access your banks accounts

GSC Bank SMS Banking

The Gujarat State Co-operative Bank Ltd. has implemented a new anywhere, anytime SMS based Banking facility for their valued customers. Customers can now enquire about their accounts by making requests in the form of SMS messages.

The customer can make requests for Balance Inquiry, Get Mini statement for their various linked accounts.

To avail this service, the customer needs to visit his/her home branch and fill up the Value Added Services form and submit at the help desk. On update in bank records, the customer can then start using the Gujarat State Co-operative Bank’s new SMS Banking services.

1) DO NOT store MPIN or messages containing MPIN in your mobile or disclose it to another person.

2) The SMS Banking facility will only work on your registered Mobile number.

3) On receipt of your MPIN, first change your MPIN (4 digit number) using CHGPIN message.

Please note that the SMS messages needs to be sent (from your registered mobile number) in a predefined and structured format mentioned below:

Sr.No. Description Code SMS Format
1 Balance Enquiry BALAVL BALAVL <A/c No> <MPIN>
Eg: BALAVL 10xxxxxxxx01 XXXX
2a Last 5 Transaction LATRAN for default account. LATRAN <MPIN>
Eg: LATRAN XXXX
2b Last 5 Transaction LATRAN for other account. LATRAN <A/c No> <MPIN>
Eg: LATRAN 10xxxxxxxx01 XXXX
3 Change Mobile Banking PIN CHGPIN CHGPIN <New MPIN> <Old MPIN>
Eg: CHGPIN XXXX YYYY
4 Change default account CACC CACC <New A/C> <Old A/C> <MPIN>
Eg: CACC 20xxxxxxxx02 10xxxxxxxx01 XXXX
5 Help on usage Help Help <MPIN>
Eg: Help XXXX
6 Help Help on How to Use a Code HELP <Message Code> <MPIN>
Eg: HELP LATRAN XXXX

All these SMS’s need to be sent to mobile number: 09223285005

Just type your enquiry / request in the form of predefined SMS (mentioned above) and send to 09223285005. Within no time, you will get a response for your request (if all code entered in proper format).

Please Note: Standard SMS rates may apply.

The services we offer at the moment are:

  • Help on Usage
  • Change PIN (Password)
  • Balance Enquiry
  • Mini Statement Request (Last 5 transactions only)

GSC Bank Mobile Banking

The Gujarat State Co-operative Bank Ltd. – Mobile Banking is now just a touch away with mobile application on Android – its a simple, secure and user-friendly mobile application from GSC Bank.

Get it on Google Play

How do I activate my Mobile Banking service ?

To avail GSC Bank’s Mobile Banking service, the customer needs to:

1. Visit his/her home branch and fill up the Value Added Services form.

2. Provide valid id proofs for verification.

-Once the customer details are updated in bank records, the customer will be provided a PIN MAILER (which contains a first time log in password i.e. MPIN )

-Usually, Customers’ Mobile Banking services are activated within 48 hours (i.e. 2 bank working days) of receipt of Mobile Banking PIN Mailer.

-Customer will receive a SMS notification once his/her Mobile Banking services are activated.

– For further enquiry, you may contact us by email at customercare@gscbank.coop

Frequently Asked Questions

Q. What is GSC Bank’s Mobile Banking App ?
A. GSC Bank’s Mobile Banking app allows you to access your bank accounts anytime & anywhere in a secure, convenient manner

Q. What are the services offered by GSC Bank’s Mobile Banking App?
A. A wide variety of features are available to the customers:
Account Information
Cheque related functionalities
Payments and Transfers

Q. Who can avail GSC Bank’s Mobile Banking Services?
A. GSC Bank’s Mobile Banking services are available to all the customers having a satisfactory running Savings/ Current account with the Bank.

Q. Are there any pre requisites for availing GSC Bank’s Mobile Banking Services?
A. You need to have account with the Bank, a mobile data connection and android device.

Q. Will I be charged for using GSC Bank’s Mobile Banking Services?
A. The mobile operator charges for GPRS / SMS services are applicable as per their plans.

Q. Do I need to link my accounts with GSC Bank’s Mobile Banking App?
A. If a new account is added after the mobile bank service is activated, the customer needs to Synchroze the accounts. Go to Settings->Synchronization->Accounts->provide MPIN

Q. What is MPIN?
A. MPIN is 4 digit numeric password, which is used to authenticate your financial or non-financial transactions.

Q. What is difference between Application Password & MPIN ?
A. No alphabets/special characters are permitted for Application Password and MPIN
Application Password(6 digits): It is required to log in to the mobile app. Once registration is completed, customer can log in to the app by providing Application Password.
MPIN(4 digits): To do any kind of transactional enquiry (financial or non-financial)

Q. How can I download the application on my handset?
Customers having Internet data enabled in their mobile can download the application by going to Google Playstore. Search by using keyword ‘gscb’ and then customer will be able to download and install the mobile app.

Q. What happens if I lose my mobile device?
A. Immediately contact your telecom service provider to block your number. Further, contact your nearest GSC Bank branch to block your mobile number for mobile banking services.

Q. Are the transactions done on mobile phone secure?
A. GSC Bank’s mobile application is a highly secure application, which conforms to India’s financial regulator’s recommended standards of security for mobile banking.

Q. Can I access to both Internet Banking and Mobile banking at the same time?
A. Yes. You can access both services simultaneously.

Tips to login

  • While collecting the Mobile Banking PIN Mailer, please ensure that it is received sealed and not tampered. Else, please inform your branch manager immediately.
  • It takes at least 48 hrs (2 bank working days) after you have received your PIN MAILER from the Branch to enable your Mobile Banking service.
  • Please note that User Id, MPIN (Mobile Personal Identification Number).
  • ALWAYS change your Application Password, MPIN (Mobile Personal Identification Number) periodically. NEVER reveal your Application Passwords or MPIN to anyone.
  • ALWAYS keep your mobile free of malware.
  • NEVER respond to any communication seeking your passwords. Protect yourself from banking frauds, never share the above details on Phone/ E-mail/ SMS even if the person claims to be a Bank employee. Sharing these details can lead to transfer of money from your account.

– For further enqueries, you may contact us by email at customercare@gscbank.coop

Caution

  • In case your mobile is deactivated without your request or you get a call in this regard, somebody may be trying to get a duplicate SIM / steal your credentials like OTP (One time password), Tracker ID for beneficiary registration etc.
  • GSC bank does not ask for the details of your account like Account Number / CIF / PIN / Password / mobile numbers etc. Any caller pretending to be from our Bank / Call Centre may persuade you to reveal your credentials like Account Number / CIF / PIN / Password / mobile numbers etc. stating that details sent to you is incorrect and correct information needs to be sent. Please do not entertain such requests as they are fraudulent entities.
  • In case of any of these suspected activities, please check immediately with telecom service provider/ Bank.
  • Change Passwords immediately on any such suspected activity / as frequently as possible.
  • GSC Bank will never send you e-mails or call you asking for confidential details of your account / PIN / Password / OTP or personal details such as date of birth, mother’s maiden name etc. Beware of anyone asking you for such information on behalf of the bank through e-mails or phone calls.
  • Please do not provide your bank account details to emails offering a job or claiming that you have won a lottery or open attachment of mails from unknown email id.
  • While it is our endeavour to provide you with the best of online services and facilities, GSC Bank is not responsible for any erroneous transactions made by you. GSC Bank shall also not be responsible for misuse of your account arising from any wrong, inadvertent or other kind of disclosure of such details by you.

– For further enqueries, you may contact us by email at customercare@gscbank.coop

Services Available / Offered

  • Account Summary Statements (Savings / Current / Overdraft / Term Deposit / Loan Accounts)
  • Repayment Schedule for Loan Accounts can be viewed.
    Account Statement: User may view, download and print transactions of Current Period (last 3 months from current date) or for Specified Period (duration 6 months) of selected account.
  • Cheque related features: Cheque (Individual and for Range of Cheques) status inquiry, Request for new Cheque book, Stop payment and Revoke Stopped cheque.

– For further enquiries, you may contact us by email at customercare@gscbank.coop

GSC Bank IMPS Services

What is IMPS ?

IMPS (Immediate Payment Service) allows customers to make instant, 24*7, interbank payments to individuals, or merchants / enterprises via mobile phone and other channels (Internet or ATM).

The key features of IMPS are as follows :

1. Instant Interbank fund transfer
2. Convenient and time-saving
3. Anytime, anywhere service
4. Safe & secure
5. Simple & easy to use
6. 24*7*365 availability
7. Instant confirmation to sender and receiver.

Currently GSC Bank provides following IMPS based services :

IMPS Funds Transfer – Person to Person (P2P)