Demat Account

Demat Account

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We provide to our Demat Account customers the following services:

  • Dematerialization and Rematerialization of certificates.
  • Conversion of Mutual Fund units into demat form.
  • Pledge and Hypothecation of securities.
  • Nomination Facility.
  • SMS Alert Facility.
  • IDeAS (Internet based Demat Account Statement) facility for viewing the latest balances with valuation.

Functions of a Depository Participant

  • Dematerialisation
  • Rematerialisation
  • Holds securities in an electronic form
  • Settlement of market and off-market trades
  • Facilitating pledge of securities
  • Electronic credit on new share allotments

Benefits of Demat

  • No risk of mutilation or loss of physical securities
  • No risk of theft or fraud associated with physical securities.
  • No delays in transfers
  • No bad deliveries of securities
  • No risk of receiving fake/ forged/stolen certificates
  • Eliminates transfer deeds and consequently reduces paperwork
  • Investment is highly liquid, as there is shorter waiting period
  • Payments are much faster on securities sold in electronic form
  • Facility to pledge the securities
  • No problem of odd lots, even one unit is marketable
  • Faster disbursement of corporate benefits

How to Open a Demat Account

  • For opening a Demat account, the customer is requested to collect the prescribed Demat account opening form from any of our designated branches.
    (List of designated Branches)
  • Filled up application forms may be submitted with any of the designated branches convenient to the customer.
  • Applicant & joint holder/s has to submit in person, self-attested copies of the PAN card, Aadhaar card, Address and Identity proof along with originals for verification, Nominee proof, Bank account particulars, cancelled cheque leaf and passport size photograph along with the application form.
  • For Demat account holders’ grievance redressal mechanism (GRM) is given below:

Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hour
Customer care Ms. Twinkal Patel The Gujarat State Co-Operative Bank Ltd.
Sardar Vallabhbhai Patel Sahakar Bhavan,
Nr. Shastrinagar BRTS Bus Stand, Naranpura,
Ahmedabad – 380013, Gujarat, INDIA.		 079-27459179 [email protected] Mon-Sat (Except 2nd and 4th Saturday) 9:45 a.m to 5:15 p.m
Head of Customer Care Ms. Prachi Shah 079-27459178 [email protected] Mon-Sat (Except 2nd and 4th Saturday) 9:45 a.m to 5:15 p.m
Compliance Officer Mr. Ronak Shah 079-27459105 [email protected] Mon-Sat (Except 2nd and 4th Saturday) 9:45 a.m to 5:15 p.m
CEO Mr. Pradip Vora 079-27459021 [email protected] Mon-Sat (Except 2nd and 4th Saturday) 9:45 a.m to 5:15 p.m

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at Depository/SEBI SCORES portal.  Our SEBI REG ID: IN-DP-461-2020

ODR Portal for Investors

https://smartodr.in/login

Attention Investors:

1. Prevent unauthorized transactions in your account Update your mobile numbers, Email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile, Email at the end of the day Issued in the interest of Investors. Prevent Unauthorized Transactions in your demat account Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL/NSDL on the same day issued in the interest of investors.

SEBI Notification:

2. KYC is one time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

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